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At ALchemy Tradex, we prioritize your privacy and are committed to protecting your personal information. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect:

  • Personal Information: Such as name, email, phone number, address, and payment details during purchases or inquiries.
  • Non-Personal Information: Including browser type, IP address, and browsing activity to improve our services.
  • Cookies: Small files to enhance your experience; these can be managed through your browser settings.

2. How We Use Your Information

Your information helps us:

  • Process orders and payments.
  • Communicate regarding orders, inquiries, and promotions.
  • Improve our website and services.
  • Comply with legal obligations and prevent fraud.

3. Sharing Information

We do not sell your information. We may share it with:

  • Service Providers: For payment processing, shipping, and marketing support.
  • Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We use encryption and secure servers to protect your data but cannot guarantee absolute security for online transmissions.

5. Your Rights

You have the right to:

  • Access: View the personal data we hold about you.
  • Correct: Update inaccurate information.
  • Delete: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from promotional emails.

Contact us at smoyade41@gmail.com to exercise these rights.

6. Children’s Privacy

We do not knowingly collect data from children under 13. If such data is identified, we will delete it promptly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.

8. Changes to This Policy

This policy may be updated periodically. Changes will be effective upon posting, and we encourage regular review.

9. Contact Us

For any privacy concerns, contact us:

  • Email: smoyade41@gmail.com
  • Phone: 9713209994
  • Address: House No. 51, Shanti Nagar, Manoramaganj, Indore, Madhya Pradesh, 452001

By using our website, you acknowledge that you have read and agreed to this Privacy Policy.