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At ALchemy Tradex, we are committed to delivering your orders promptly and efficiently. Please review our shipping and delivery policy below:

1. Shipping Timeframe

  • We aim to deliver all orders within 7 business days from the date of order confirmation.
  • Delivery times may vary based on your location and the shipping method selected at checkout.

2. Shipping Charges

  • Shipping charges are calculated based on the destination, weight, and dimensions of the package. These charges will be displayed at checkout.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.

4. International Shipping

  • International orders may be subject to additional customs duties, taxes, or fees. These are the responsibility of the customer and are not included in the shipping charges.

5. Delays

  • While we strive to meet the 7-day shipping goal, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues. We appreciate your patience and understanding in such cases.

6. Undeliverable Packages

  • If a package is returned to us due to an incorrect address, unavailability, or other reasons, we will contact you to arrange re-shipment. Additional charges may apply for re-delivery.

7. Contact Us for Shipping Inquiries

For any questions or concerns regarding your shipment, please contact us: